How do I contact Wallumination?  

How can I help spread the word after placing my order?


My Order

Can I get a receipt for my order?

When will I receive my order? 

How will my product be shipped?

Do you ship to my country?

What if I want to make a change after I have placed my order? 

Do you have bulk discount rate? 

What is your quality assurance process? 

 What if my lightbox is damaged or incorrect?


My Photo

How do I load my photo?

What file formats do you accept?

How can I tell if my photos are high res?

What if I upload the wrong photo?


Product Questions

How do I hang the lightboxes?

What to expect when you receive your order?

Can I send this as a gift?

How to clean?


Limitations and Liability 
Here comes the legal stuff. Since our accountant got a say, the lawyer wanted one as well.

The purchaser and any end user hereby waive any claim against Wallumination for direct, indirect, special, exemplary, punitive, compensatory, consequential, or incidental damages, including but without limitation, lost profits, inconvenience, injury or death, damage to structures, vehicles, or persons, as well as business interruption which may result from your purchase and/or use of the products.

Wallumination makes no warranty of fitness for a particular purpose or merchantability. Wallumination makes no other warranty, whether oral or written, expressed or implied. Purchaser and end user agree to indemnify and hold harmless Wallumination from all claims, demands, and costs, including reasonable attorneys’ fees, made by third parties against Wallumination relating to purchaser and end user’s use of the products, and to pay any costs and expenses incurred by Wallumination to enforce said purchaser and end user’s obligations, including, without limitation, the costs of collection for any unpaid amounts owed to Wallumination by Purchaser and/or end user.

Wallumination does not offer installation on any of its products. As such, we offer no warranty on the installation by purchaser, end user, or by any other party of same. Any damage to the product, facility, structure, or injury/death related to installation is not the responsibility of Wallumination.

If any portion of this warranty is held to be invalid or unenforceable for any reason, such a finding will not invalidate any other provision.


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